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1.
RULES FOR SMART TOKEN

1.1 Token is meant for single journey. There is no provision for return journey token.

1.2 Token is captured at the exit gate on completion of journey.

1.3 Lost token is not replaced under any circumstances.

2. RULES FOR  SMART CARD

2.1      The first time user will have to purchase the smart card by paying Rs.100/200/300/500 & 1000 (inclusive of Security Deposit of Rs. 60/-) and later on get the pass value recharged for any amount of Rs.100/200/300/500 & 1000, up to maximum card balance of Rs.5000/-. A 10% bonus on flat rate is given on issuing new smart card (minus SD) and further on recharging of smart card. Validity of such card is one year from the date of purchase or date of “add value”.

2.2       A passenger is allowed to enter through the entry gate only with a minimum balance of Rs.25/-(the maximum chargeable fare).

2.3      When a passenger tries to exit with a card without proper recorded entry in it, the passenger is not deemed to be travelling without ticket. Such a mismatch is penalized by deducting Rs.25/- from the smart card.

2.4      In case a patron does not flash his smart card at the exit and makes an improper exit, the card is locked. The booking counter deducts the maximum chargeable fare Rs.25/- from the smart card when the same is presented in the next visit and the card is unlocked.

2.5      Lost card is not replaced under any circumstances.

3.       BAGGAGE PERMITTED TO BE CARRIED -upto 10kgs in weight and not bulky in nature

Any person while travelling in Metro Railway may carry only small items of personal baggage, e.g., Tiffin basket, small hand bag or attache case in addition to umbrella or walking sticks required for personal use which are not likely to cause an accident or obstruction or any inconvenience to other passengers.

4.        ARTICLES NOT PERMITTED AS ACCOMPANIED BAGGAGE

No person shall take with him –

4.1      Offensive articles, such as wet skin, hides, dead poultry and gore etc.

4.2      Dangerous articles, such as- explosives of any variety including fire works, inflammable materials such as oil, grease, ghee, paint, dry grass and leaves of any variety,  waste papers, acids and other corrosive substances; or

4.3      dead body.

5.        OFFENCE AND PENALTIES 

5.1      Any person who commits any offence of caring offensive goods or explosives or dangerous goods in violation of Rule 4 will also render himself liable for prosecution under section 8 of the Calcutta Metro Railway (operation and Maintenance) (Temporary Provisions), Act, 1985 .

5.2      Any offence referred to in sub-rule shall be punishable with fine which may extend to five hundred rupees for caring offensive goods and an imprisonment for a term which may extend to four years and also a fine which may extend to five thousand rupees for carrying any dangerous goods. The offender shall also be responsible for any loss, injury or damage which may be caused by reason of such goods having been brought upon the Metro Railway.


§TIMING OF SERVICES
            WEEK DAYS  (6.45 AM TO 09.55 PM) - 300 services.
            SATURDAYS (6.45 AM TO 09.55 PM) - 224 services.
            SUNDAYS      (9.50 AM TO 09.55 PM) - 110 services. 
  
   (Last train reaching at destination station at 10:44 PM)

§TRAVEL TIME : Dum Dum to Kavi Subhash    49 Min.
                                Noapara to Kavi Subhash       55 Min.
§FREQUENCY OF SERVICES
           WEEK DAYS   : 5 minutes (Min.), 15 minutes (Max.)
           SATURDAYS  : 7 minutes (Min.), 15 minutes (Max.)
           SUNDAYS      :10 minutes (Min.), 20 minutes (Max.)
§NO. OF PASSENGERS
           WEEK DAYS   :  Max 8.78 Lakh on 25.09.17
           SATURDAYS   :  Max 7.29 Lakh on 23.09.17
           SUNDAYS       :  Max 5.04 Lakh on 24.09.17
           HOLIDAY        : 3.87 Lakh




 




Source : Metro Railway Kolkata / Indian Railways Portal CMS Team Last Reviewed on: 26-06-2018